General FAQ
I forgot my User Name and Password. What do I do?
If you have forgotten your password, go to www.OSHAcampus.com and click on the login button. Then click the "forgot password" link below the student login. Then enter your email address. You should receive an email to your email address stating your password.
If you have forgotten your username and password, please contact customer support at 888-360-TRNG, option 2.
How do I register for a course without a username or password?
In order to take a course, you need to have a username and password. When you register for courses, you will create a username and password for yourself. If you'd like to take a course, go to www.OSHAcampus.com and select the type of courses that you are interested in taking from the "Online Courses" menu.
Click on the "pricing" button in the middle of the page.
On the next page, check the box next to the course(s) you would like to take and click on the "+ Add to Cart" button.
When you have selected all of the courses you are interested in purchasing, click on "Checkout and Proceed" button.
Fill in your registration information and your billing information.
Note: your email address will be used as your username.
Once you have registered, you will receive an email explaining how to log on and start your courses.
Can I register and pay for an employee?
A registration will remain in the name of the person who has registered for the course. If you are interested in registering an employee or group of employees, please contact us at 1-888-360-8764, option 1.
How do I register multiple students at one time?
To register multiple students, please call our sales team at 1-888-360-8764, option 1.
Who do I call to set up a corporate account?
To set up a corporate account, please call an enrollment specialist at 1-888-360-8764, option 1.
How can I pay for the course?
No financial aid is available for our courses. You can pay for the course by check card or credit card. If you are a corporate client that is signing up multiple students, you can set up a corporate billing account and be invoiced for your purchase at the end of each month.
Are there bulk discount prices?
Yes, there are! To learn more about our bulk pricing discounts, please call 1-888-360-8764, option 1, or click here.
How do I go back and reprint my certificate of course completion?
Go to www.OSHAcampus.com and log in using your username and password. Click on the certificate icon next to the course title you would like to reprint.
Outreach FAQ
What are OSHA's rules for online outreach training?
For all online OSHA outreach training programs, students must:
- Spend at least 600 minutes in a 10 hour training course and 1800 minutes in a 30 hour course.
- Complete a survey evaluating the course.
- Complete all coursework (including survey) within 6 months of starting the program.
- Start the course within 12 months of registration.
- Pass all quizzes and the final exam with a score of 70% in 3 attempts or less.
- Only complete 7.5 (450 minutes) hours of training per day. This means that the 10 hours courses must be completed over a span of 2 days or more and the 40 hour courses must be completed in over 4 days.
- Only students who are within OSHA jurisdiction may complete the course and receive a DOL card. If you are do not live or work within the OSHA jurisdiction you are not eligible for Outreach Training.
I have completed the modules in the outreach training course, why can't I access the final exam?
The 360training.com OSHA outreach programs are designed to present 10 or 30 hours of content. However, every student moves at his or her own pace and some people finish the modules faster than others. Regulations require that you spend 600 minutes in a 10 hour course or 1800 minutes in a 30 hour course. You are not permitted to attempt the final exam until this requirement is met.
Is there a time restriction on completing the OSHA 10 and 30 Hour Outreach Courses?
Yes. You must complete the course within 6 months of the day you began the course. You must begin your course within 12 months of registration.
Who can I contact regarding Safety questions?
Please contact your outreach trainer, Michael Millsap with any questions about safety you may have. You received an introductory email from him when you registered for your course. To contact him, please email him at outreach-trainer@360training.com.
I have taken the 10/30 Hour Outreach Training course. When will I receive my OSHA card?
Upon completion of the course, you will receive a temporary certificate of completion from OSHAcampus.com. In 4-6 weeks, you will receive your official card.
Why is there a waiting period for my card?
Your course record, including your final exam score and survey information, must be reviewed by your trainer and OSHA before you are issued a card in the mail.
Can I have proof of completion for my course while I am waiting for my card?
Upon completion of the course, return to your "My Training" page and click the certificate icon. If all of the course requirements have been completed, you will be able to view and print your certificate of completion.
I never received my 10/30 Hour Outreach Training Completion Card. How do I request a new one be sent?
Please contact our support team at 888-360-TRNG or by visiting the Contact Us page. Since it is likely that your card was lost in the mail, please assure that your mailing address is accurate on your profile. Replacement cards can only be issued to students who have taken the training within the last three years. Each trainee is allowed only ONE replacement card.
I lost my 10/30 Hour Outreach Training Completion Card. How do I get another one?
Please contact our customer support team at 888-360-TRNG with your information to receive a replacement card. There will be a $15 processing fee. Replacement cards can only be issued to students who have taken the training within the last three years. Each trainee is allowed only ONE replacement card.
What materials come with the course?
Every course contains supplementary printable study materials.
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